Contact US

Important Information

Bring all relevant details relating to your complaint(e. g data & time of the incident, product, details of any person you have spoken to in relation to your complaint etc. ).It will help us serve you better. The complaints process is free of charge.

Important Information

Address

15th Floor Vodacom Tower,

Ursino Estate Plot 23,

Old Bagamoyo Road,

P.O. Box 2369

Dar es Salaam

Important Information

Dial 100 from your Vodacom handset

Call from abroad on +255 754 700 000

Lines open 24 hours